Medical Clinics and Healthcare: How the Right IT Support Can Drive Excellent Results | Toronto Healthcare

healthcare tech support

Providing healthcare today doesn’t just mean looking after the medical needs of your patients – it also means looking after the overall health of everything you need to deliver an unparalleled level of patient care.

Modern healthcare practices rely on computer-powered equipment to deliver patient care to those who need it most, but are your tools in perfect health required to perform the job?


At MIT Consulting, we focus on IT health to help you focus on patient health.

As a leading IT provider and consulting firm for the healthcare industry in Toronto and the GTA, we know how hard healthcare professionals, like yourself, strive to nurse your patients back to health, whether in a small practice or a hospital.

Daily medical work requires tech-driven equipment that allows for rehabilitation and treatment. We strive to provide you with the right tools, so you can treat your patients with the highest quality of care. To ensure this, tech must be regularly monitored and upgraded to provide you with better diagnostics of your patients’ health and metrics regarding their progress.


Here’s how you can maintain uninterrupted, high quality patient care with 24/7 on-site and remote tech support and managed IT services we tailor specifically for the healthcare industry:

  • Industry knowledge and experience in installing, upgrading, and maintaining computer-powered medical devices
  • Software management and regular upgrades for care delivery, administration, and collaboration
  • Security solutions that protect you and your patients


Monitor your patients’ treatment process 

Most of the medical equipment found in a healthcare facility such as x-rays or MRI machines rely on computer networks. You don’t have room for error when it comes to your patients’ health. We ensure that all your computers are monitored and run properly so you can provide exceptional care.

All these medical devices rely on up-to-date software and reliable hardware components to assist you in providing optimal patient care.

Armed with knowledge and years of experience in installing, upgrading, and maintaining these medical devices, we can easily set up new equipment, deploy system upgrades, and provide routine, proactive maintenance remotely, or on-site in the event of a breakdown.

The care and continuous improvement of the medical devices your healthcare facility can be part of the monthly managed IT services plan you book with us, ensuring a holistic approach to IT support for when you need it most.


A Modern, Technical Approach to Healthcare

Modern medical facilities cannot function without the use of technology. Computers have advanced the medical industry and allow patients to receive better care. By administering patient care with the help of technology, healthcare practitioners can deliver leading medical innovations and excellent patient care.

What does a tech upgrade mean for the medical and healthcare industry?

    • Collaborative approach to treatment
    • Utmost transparency with patients regarding their treatment progress
    • Accuracy in maintaining and updating medical records
    • Healthcare innovation through integrated medical databases and research materials.

With our Software Development service at MIT, you can deliver a technical, up-to-date approach to health and patient care. An easily customizable software can be developed and deployed to your systems for ease of administering care and treatment.

Backed by an integrated approach to healthcare enabled by a complete software solution, you can stay informed of your patient’s progress and easily communicate developments with them, alter course of treatment according to the latest research, keep track of your own medical innovations, carefully update their medical records, and collaborate with other healthcare providers for a holistic approach to their care.

Following the deployment of this custom patient care management software, constant updates and routine maintenance can be made available through a monthly managed IT services plan, or on-demand, through repairs and emergency response.


Patient confidentiality 

Equally important as correctly diagnosing patients, designing effective treatment plans, and remaining committed to their care is safeguarding their confidence. There’s nothing that a patient values more than knowing that they can trust their doctors, nurses, therapists, and other healthcare providers, be completely honest about their medical history, and trust that the sensitive information they provide remain in confidence.

Unfortunately, it is not always possible to keep patient information safe as data breaches in the medical industry have become commonplace. If your facility does not have proper cyber-security, you are putting your patients at risk. As of 2018, the Canadian government has passed regulations that require companies to disclose security breaches to their customers. If your medical facility faces a data breach, not only will your patients’ information be exposed, but you will lose credibility as the public realize that their sensitive information cannot be trusted in your hands.

But how can the healthcare industry protect the confidence of patients and ensure their utmost privacy in the digital age? Protecting patients’ personal information and treatment data requires security solutions that can detect threats to privacy, despite the digital components of healthcare management and record-keeping.

As a tech provider in Toronto and the GTA, we know how important it is to communicate with patients in confidence and have their medical history remain private. Through industry-specific IT security solutions crafted especially for the healthcare industry, patient confidentiality can be upheld at the highest standard.

Here’s how MIT helps uphold patient confidentiality and ensures that a safe and secure space is provided for medical treatment and innovation:

      • Security risk assessments – to diagnose your medical facility’s use of IT and level of information security protocols in place.
      • Email and spam protection – for protecting communication among healthcare providers collaborating on a patient’s care, as well as communication to patients regarding treatment progress.
      • Virus and spyware removal – ensure that all computer-operated medical devices, patient monitoring systems, and databases are secure, and patient information remains confidential.
      • Data backup – quick and complete recovery of healthcare data and specific patient information following a data breech.


We keep your tech in good health so you can keep your patients in good health. Book a consultation for IT services and support for your healthcare facility in Toronto today.

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